This policy explains how Lovebound.io handles information when you use our website, products, and services.
Last updated: July 12, 2026
Information we collect
We collect information you provide directly, including account details, story preferences, uploaded prompts, checkout information, and messages you send to support. We may also collect technical information such as device type, browser, pages viewed, and interaction data to keep the service reliable and improve the product experience.
How we use information
We use personal information to provide Lovebound, create and manage stories, process purchases, personalize the experience, communicate with you, prevent abuse, debug issues, and comply with legal obligations.
Service providers
We work with trusted providers for authentication, payments, hosting, analytics, customer support, and content generation. These providers may process information only as needed to provide services to us and are expected to protect it appropriately.
User content
Story prompts, names, dedications, and other creative inputs may contain personal information. You are responsible for having permission to provide information about other people. We use this content to generate, store, and deliver the requested Lovebound experience.
Cookies and analytics
We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure performance, and understand how people use the site. Browser settings may allow you to limit certain cookies, though some product features may not work without them.
Retention and security
We retain information for as long as needed to provide the service, meet legal requirements, resolve disputes, and enforce agreements. We use administrative, technical, and organizational safeguards designed to protect information, but no method of transmission or storage is completely secure.
Your choices
You may request access, correction, deletion, or export of personal information where applicable. You can also opt out of non-essential communications. Some requests may be limited when retention is required for legal, security, or operational reasons.
Children
Lovebound is not directed to persons under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date on this page and provide additional notice when required by law.